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Inspection report

Date of Inspection: 9 November 2011
Date of Publication: 21 December 2011
Inspection Report published 21 December 2011 PDF

Overview

Inspection carried out on 9 November 2011

During a routine inspection

People who use the service told us that the staff were 'brilliant'. They said that staff take time with them and offered them choice about how they would like to spend their day. Staff ask them what they want to do and organise visits out for them. People using the service said it was a good place to live.

Staff said that they worked together as a team and found the management supportive and available. They said they have access to training which helps them provide better support to the people living in the home.