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Leftwich Community Support Centre Good

All reports

Inspection report

Date of Inspection: 29 May 2013
Date of Publication: 20 June 2013
Inspection Report published 20 June 2013 PDF


Inspection carried out on 29 May 2013

During a routine inspection

We looked at three people's care records and all had an assessment of their health and social needs completed. There were individual support plans and risk assessments in place. This meant that the service could demonstrate they could meet the people�s needs and maintain their health and well being.

The expert by experience spoke to ten people who were currently staying at Leftwich Community Centre and several staff. Comments included �Nothing is too much trouble for the staff�, �Its lovely here. I�m well looked after, but it is sometimes too quiet� and �I have been here before and it�s very nice. The food is good and staff are helpful.�

General observations, including during lunchtime, saw people being treated in a dignified manner and with good responses to requests.

The inspector spoke with people about the food and care provided. People confirmed that they were very happy with the food and they had their preferred choice for breakfast. One person commented �You can have a cooked breakfast if you want.� People also said the staff are very kind and �I am well cared for by the staff.�

The home was clean and odour free.