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Sackville Gardens Outstanding

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Inspection report

Date of Inspection: 6 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF | 73.61 KB

Overview

Inspection carried out on 6 December 2013

During a routine inspection

During our inspection we spoke with three people who used the service as well as four members of staff including the registered manager, two project workers and a bank project worker. We looked at surveys and records to help us understand the views of the people who used the service.

One person who used the service told us “I like it here, they are a great bunch of staff” another person we spoke with told us “I have only been here a couple of weeks and everyone is lovely and it is a clean house”.

Staff we spoke with liked working for Sackville Gardens. One person told us “we are a good team with a wealth of experience”. If staff needed support or development they felt management were approachable and helpful. Another person told us “it has a homely feel here and we work well as a team“.

We also looked at support plans, risk assessments, staff records and policies and procedures.