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Archived: Sally and Sarah

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Inspection report

Date of Inspection: 24 January 2012
Date of Publication: 3 February 2012
Inspection Report published 3 February 2012 PDF

Overview

Inspection carried out on 24 January 2012

During an inspection looking at part of the service

We spoke with relatives of people who used the service. They were extremely positive about the care and support provided to their relatives.

One relative said, "It is a very reliable service, they are very good, they come on time, stays for the required time." and "We have been so pleased, really satisfied with them."

Another relative said, "Everything they needed to do they would do, they provided the care that they needed and wanted and this enabled them to stay at home."

Relatives spoken with confirmed that before the service began, the providers visited and conducted an assessment and discussed specific needs.