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Bramblings Residential Home Requires improvement

We are carrying out a review of quality at Bramblings Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 5 January 2013
Inspection Report published 5 January 2013 PDF | 85.07 KB

Overview

Inspection carried out on 4 December 2012

During a routine inspection

As part of our inspection we spoke with 5 people who used the service and their relatives about the care and support they received. We also spoke with the Registered Manager and 4 support staff. During the inspection we saw that staff interactions with people were positive and there was a friendly and relaxed atmosphere.

People spoke highly of the staff and told us they were happy with the care provided at the home. Comments included "I like it here", "People are well looked after" and "The staff are lovely and come quickly when you call them".

We found that people were encouraged to be as independent as possible, were supported to make choices and be involved in their care. People said that staff are "Friendly" and "Attentive" and if they had any concerns they knew who to speak with.

All of the people we spoke with said they liked the food and were involved in menu choices. One person told us "I've just had a nice big dinner and now I've got pudding" and "If I don't like what's on the menu then I can just ask for something else".

Relatives of people told us they were happy with the service and felt that people are safe. They told us that they had no problems or concerns. Comments included "I've never had any concerns here" and "I'm confident it's safe".

Staff told us they felt "Supported" by their manager. We found that many staff had not received up to date training and supervision which could affect the care and support that was provided.