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Archived: Firwood House Good

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Inspection report

Date of Inspection: 23 August 2012
Date of Publication: 7 September 2012
Inspection Report published 7 September 2012 PDF


Inspection carried out on 23 August 2012

During a routine inspection

We spoke with ten people who used the service. Everyone spoke positively about the service they or their relative received. People expressed sadness that the service was only available to them short term. They said they found the service responsive to their needs and changes that arose. A few people gave examples of how staff had responded to specific incidents of need that had been helpful to them.

Comments included �Could not be better�, �Lovely people�, �Very efficient more than happy�, �Wonderful service wish we could keep them�.