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Archived: Firwood House Good

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Inspection report

Date of Inspection: 14 March 2013
Date of Publication: 3 April 2013
Inspection Report published 3 April 2013 PDF


Inspection carried out on 14 March 2013

During an inspection looking at part of the service

Firwood House is an integrated service operated by East Sussex County Council and East Sussex Healthcare NHS Trust (ESHT). The Care Quality Commission (CQC) undertook its last inspection of Firwood House in October 2012. At that visit we found a minor non compliance owing to shortfalls in the frequencies of staff training, supervisions and appraisal. We asked the provider to send us an action plan of how they were addressing these shortfalls, which they did within the required timescale.

At this inspection we looked at what progress had been made towards compliance with this area of the essential standard for staff support. People using the service were not asked to comment as they would not have had access to relevant information. We spoke with seven staff in total who were a mix of health and social services staff. We reviewed documentation relevant to the whole staff team in addition to ten individual staff training, appraisal and supervision records.

We were satisfied that the provider had made the improvements necessary to ensure all staff were in receipt of regular training, supervision, and appraisal of their work practice.