You are here

Nethermoor House Requires improvement

All reports

Inspection report

Date of Inspection: 24 February 2014
Date of Publication: 25 March 2014
Inspection Report published 25 March 2014 PDF

Overview

Inspection carried out on 24 February 2014

During an inspection looking at part of the service

We completed an inspection on 26 July 2013, where we found the provider was non-compliant with outcome 16: Assessing and monitoring the quality of service provision. We found that improvements were needed. We found that the provider did not have effective measures in place to regularly assess and monitor the quality of service that people received.

After the inspection, the provider sent us an action plan. This told us the action the provider would take and by what date.

At this inspection we checked whether required improvements had been made to the quality assurance system at the home.

During the inspection, we spoke with the registered manager and completed a tour of the premises.

We found that the provider was compliant and had appropriate arrangements in place in relation to assessing and monitoring the quality of service provision.