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Inspection report

Date of Inspection: 17 February 2014
Date of Publication: 1 March 2014
Inspection Report published 01 March 2014 PDF | 73.31 KB

Overview

Inspection carried out on 17 February 2014

During a routine inspection

We looked at four care plans, and spoke to four people who used the service. We spoke to a visiting GP, and the physiotherapist that works at the home. Everyone we spoke to said nice things about the way the service was run and the care they provided to people living there.

One person using the service told us "you won't find a better home."

We saw care workers interacting appropriately with people using the service by speaking to them at their level, and addressing them in their preferred way.

We found that Primley House had systems in place to ensure the care needs of the people living there were appropriately assessed, managed, and reviewed. This meant that people received appropriate safe and effective care.