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St Aidan Lodge Residential Care Home Good

All reports

Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 January 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

The manager told us all staff received an annual appraisal and regular supervision. These were formal meetings where staff could discuss work related matters, such as training and their work performance. The records we saw confirmed this. Staff were encouraged to discuss any concerns they had without delay or waiting for a formal session.

Records showed all required training was up to date. For example we saw all staff had completed moving and handling, infection control and food hygiene training. Staff we spoke with told us there was lots of training available to them, including specific training in how to support people with dementia. This meant people were safe and their health and welfare needs met by competent staff.