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St Aidan Lodge Residential Care Home Good

All reports

Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 January 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People’s privacy, dignity and independence were respected.

Reasons for our judgement

People expressed their views and were involved in making decisions about their care and treatment.

The manager told us people were provided with a pack containing information about the home. The information included an overview of the service, a service user guide and other services available to people within the home. This information was provided to people before they decided to live at St Aidan Lodge. This meant people were given appropriate information on what the home could offer them.

We spent time observing how staff supported people living at the home. We found staff were respectful in their approach, treating people with dignity and courtesy. For example we saw staff supporting people with dementia in a range of daily activities.

We saw peoples’ bedrooms were decorated with their own keepsakes, and some had furniture from their own homes.

We looked at people’s care plans and we could see these had been written in an individual way for each person. They included information on how to care for peoples’ individual needs. Staff were knowledgeable about people and were able to explain, with examples, about how they would promote people’s independence and choice.

All of these measures showed people were treated with respect and involved in making decisions about their care.