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The Old Roselyon Domicillary Care Ageny Good

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Inspection report

Date of Inspection: 10, 11 December 2012
Date of Publication: 9 April 2013
Inspection Report published 9 April 2013 PDF | 80.25 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2012 and 11 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who represent the interests of people who use services, talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People are cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

People who used the service told us that they liked the staff and found them to be kind and helpful. They did not make any comments about the recruitment of staff.

During our visit we checked if Old Roselyon Domiciliary Care Agency was operating an effective recruitment procedure in order to ensure that the people they employed were of good character, suitably qualified, skilled and experienced.

The agency employed 26 members of staff as support workers. We reviewed four recruitment files and saw the provider had carried out recruitment checks before the person commenced work at the home. We saw recruitment files contained references, an application form, including a health declaration and a Criminal Records Bureau check and an Independent Safeguarding Association (ISA) check.

An informative interview record was seen in the staff personnel files.

Two members of staff confirmed they had been provided with thorough induction training and worked alongside another member of staff initially so that they got to know the people who used the service well.

Additional records evidenced that training had been provided to staff during their employment to ensure they were competent to meet the needs of the people who used the service