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The Old Roselyon Manor Nursing Home Good

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Inspection report

Date of Inspection: 18 October 2013
Date of Publication: 19 November 2013
Inspection Report published 19 November 2013 PDF | 80.68 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 October 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

During our inspection we spoke with the registered manager and registered provider, six members of staff, three people who were living in at Old Roselyon Manort, and one person who was visiting their relative.

The staff we spoke with demonstrated a sound knowledge of the care needs of the people who lived at the home. People who lived at the home told us the care was “very good” and they felt “safe”.

The registered manager told us the home supported people who were elderly and frail. During our inspection we looked at the documentation held in people’s care plans. Staff recorded every time they had provided personal care or ensured the person was comfortable, this evidenced people were assisted frequently throughout the day.

We looked at care plans and found documentation made reference to people’s health and social care needs and included documentation relating to associated risks (risk assessments). Care plans are essential to plan and review the specific needs of a person. They are a tool to inform and direct staff about a person and their individual care needs.

People who lived at the home were able to access services from the hairdresser, chiropodist and opticians. We saw records of visits from professionals such as GP’s and nurse specialists. The home had sought advice from professionals when they had concerns regarding a person’s specific condition. During our inspection we witnessed staff acted promptly to concerns regarding the health and welfare of one person who lived at Old Roselyon Manor to ensure the person was comfortable and the relevant professional was contacted immediately.