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Wolds & Coast Domiciliary Agency Good

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Inspection report

Date of Inspection: 4 December 2013
Date of Publication: 28 December 2013
Inspection Report published 28 December 2013 PDF | 85.01 KB

Overview

Inspection carried out on 4 December 2013

During a routine inspection

At the time of our visit Wolds and Coast Domiciliary Agency was providing support to 27 people residing in eight shared tenancy houses.

People’s consent was obtained before care and support was provided. Where people did not have capacity to consent to care or treatment best interest decisions were made that involved the relevant people involved in the person’s care.

Care plans provided clear guidance to support staff to ensure people’s needs were safely met. People we spoke with confirmed they were satisfied with their support.

People were supported to take their prescribed medication in accordance with their care plan.

Appropriate recruitment policies were in place to check that people working at the service did not present a risk to people who lived at the service.

The provider had effective systems in place to check on the quality and safety of the service people received.