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Archived: Heatherbrook Good

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Inspection report

Date of Inspection: 8 November 2011
Date of Publication: 19 December 2011
Inspection Report published 19 December 2011 PDF

Overview

Inspection carried out on 8 November 2011

During a routine inspection

People said that staff seemed friendly and caring towards people. They said that there were usually enough staff around. Relatives spoken to said that the carers were friendly. We were told by one person that they had seen an improvement in their relative since they had been here while another said that they liked the home. Another said that the home had kept them informed of their relatives� progress and had no complaints.