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Inspection report

Date of Inspection: 29 August 2012
Date of Publication: 10 October 2012
Inspection Report published 10 October 2012 PDF


Inspection carried out on 29 August 2012

During an inspection to make sure that the improvements required had been made

We were able to talk with most people but due to communication difficulties with some of the people they were limited in what they could tell us. We spent some time with them and observed their lifestyle and interactions with the staff and other visitors.

People smiled and laughed whilst carrying out their day to day activities. People were participating in a variety of activities and were chatting about the events they were planning.

People told us the home had got much better. A person said, "It's good here." "Yes I have been going out. I went shopping today�"

People said they had meetings with the staff to decide what they wanted to do. They said they found them helpful.

Some people said they liked to be independent and liked the support they were receiving at the home while they needed it. One person said, "Yes, it's alright here, I can do what I want to do." Another person laughed and said "yes, yes, good" and said he was doing lots of different things.

Some of the people had recently booked a holiday and said they were looking forward to it.

People said the home was much cleaner.

People told us they liked the staff. They said they were good and some people referred to their key worker. We saw good interactions between the people living in the home and the staff. People smiled in response to the staff.

People said they talked to the staff if they wanted something changed and said they were happy in the home. People said they were listened to. They talked about some of the changes and improvements in the home.