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Inspection report

Date of Inspection: 18 December 2012
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF | 84.97 KB

Overview

Inspection carried out on 18 December 2012

During a routine inspection

We spoke to and spent time with all the people living in Gate House. Not everyone living in the home was able to talk about their lifestyle with us so we observed the interactions between the people and staff. People said or expressed that they were happy with the service. People were laughing and interacting with each other.

People received support to maintain a healthy, active lifestyle. They were able to pursue a variety of hobbies and interests in the home, at the day centre and out in the community. People were assisted to attend health care checks and community health professionals were involved to provide advice and support when needed. A healthy balanced diet was offered to people who were able to choose the food they ate from photos or food packets if they did not understand the menu. People were supported to develop their independence skills, including making snacks and drinks.

People were assisted to express their views and make important decisions because the staff helped them with their communication and spent time with them.

There were a clear recruitment process and staff said they received the training they needed and were well supported when starting work in the service.