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Roland Residential Care Homes - 6 Old Park Ridings Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 11 November 2011
Inspection Report published 11 November 2011 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People’s needs were met by competent staff. Staff were receiving regular supervision.

Overall, we found that Old Park Ridings was meeting this essential standard.

User experience

We asked people their views on the staff supporting them. People said the staff could meet their needs. One person said, ‘the staff are beautiful to me’. Another said, ‘staff are kind’.

Other evidence

Staff had undertaken training in a range of topics relevant to their role and professional development. Staff received two monthly supervision sessions and records were kept of this. Staff we spoke to told us that they felt supported by managers and that learning and development was encouraged. They also felt able to express their views both in supervision and staff meetings. Staff felt confident with regard to expressing concerns about the care, safety and wellbeing of people who used the service.

Staff told us they had received, and we saw documentation regarding, annual performance appraisals.

Staff member confirmed that they went through a structured induction and received training in a number of areas. They felt that this meant they could make a difference to the quality of people’s lives. They further confirmed they had access to national vocational learning.

Training documentation showed that staff needed to attend protection of vulnerable adults training, moving and handling, health and safety, infection control and medication training. The provider supplied dates when this training was due to take place.