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Roland Residential Care Homes - 6 Old Park Ridings Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 11 November 2011
Inspection Report published 11 November 2011 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

Our judgement

People using the service were treated with dignity and respect by staff. Care and support was focussed on the individual and people’s needs were met.

Overall, we found that 6 Old Park Ridings was meeting this essential standard.

User experience

People using the service told us about the opportunities available to them to make choices. People confirmed that they were treated with respect and their dignity and their privacy was respected.

People told us they had specified days when they cooked their own meals and they had a weekly budget for this. We observed a person complete their own shopping list for both the food and clothes they wanted to purchase with staff assistance. This person then went shopping with a friend. People were observed preparing their own food and making their own drinks with assistance or independently. People also told us they chose their meals and they were happy with the meals provided. The menu’s showed that people were treated as individuals. Some people had their own specific menus which had been prepared for them.

We saw that people’s rooms had been personalised and many had bought their own televisions, pictures and personal items. People had decorated their bedrooms according to individual tastes.

We asked people living in the home how they spent their time. People said that a variety of activities were available such as taking part in the classical music group, art and craft sessions, shopping, watching television and attending the leisure centre to go swimming. All of the people that live in the home had the opportunity go out for a meal together on a Friday and met with people from other homes within the organisation.

A person had attended a gardening course and obtained a National Vocational Qualification. Another person attended English language sessions with staff and liked to use the computer. A number of people attended day centres.

On the day of our inspection several people were seen to have visitors. One person also confirmed how the staff had supported them to find their family and assisted them to visit.

Peoples’ activity plans evidenced a range of opportunities to promote and develop their independence such as cleaning, dusting and hoovering their bedroom.

We observed that people’s religious rights were respected as they visited the church when they wanted to.

Other evidence

Residents’ meetings were held on a regular basis. The meeting minutes recorded changes made to the menu as a result of people expressing their personal food preferences.