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St Magnus Hospital and St Magnus Nursing Outstanding

All reports

Inspection report

Date of Inspection: 28 March 2013
Date of Publication: 30 April 2013

Overview

Inspection carried out on 28 March 2013

During a routine inspection

On this occasion we inspected Rosemary Park Nursing Home. St Magnus Hospital was inspected in July 2011, the report of that visit can be seen on our website www.cqc.org.uk

The majority of people who lived in Rosemary Park Nursing Home were living with dementia and were unable to tell us about the quality of care they received. To enable us to be able to access people�s wellbeing we spent time sitting with them observing the care they received. We also observed the level of staff interaction with them. We observed that the staff were attentive to people�s needs.

We talked with two visitors while they visited relatives. We also talked to two of the people who lived in the service. The people we spoke with told us that they liked living there and that the care staff showed them respect and looked after them well. They also told us that they were comfortable. One person said that the staff were, �Nice people, they treat me well.�

We saw that staff were supported through supervision and that they received training essential for caring for people living with dementia and mental heath care needs. When we talked with staff we found that they were knowledgeable about the people they supported. The service had a process in place whereby they sought the views of people who used the service and their relatives. There were appropriate safeguards in place to protect people from abuse.