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Inspection report

Date of Inspection: 9 May 2013
Date of Publication: 7 June 2013
Inspection Report published 07 June 2013 PDF

Overview

Inspection carried out on 9 May 2013

During a routine inspection

We visited Knightswood on 9 May 2013 and found the home to be warm, comfortable and clean. On arrival at the home we observed most of the people were up and were having breakfast. We observed staff interacted well with people in a polite and friendly manner.

We looked at four care records and saw they contained detailed information about the care, support and treatment each person required. This included personal preferences, medical and social background, wound care nutrition and hydration, monitoring charts and input from other professionals such as district nurses, dietician and GPs. We saw the care records had been regularly reviewed and were up to date.

People we spoke with told us: �It�s a lovely place it�s clean and the gardens are beautiful�. Another said, �I have a lovely room�.

We spoke with one visitor who told us they were happy with the care provided to their relative and they had no complaints.

We saw relevant policies and procedures were in place and accessible to staff should they need to refer to them.

We saw staff training was ongoing and included infection control, food hygiene, safeguarding and mental capacity awareness.