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Archived: Haythorne Place

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Inspection report

Date of Inspection: 30 June 2011
Date of Publication: 14 July 2011
Inspection Report published 14 July 2011 PDF

Overview

Inspection carried out on 30 June 2011

During an inspection looking at part of the service

People that were able told us that overall they were happy living at the home and satisfied with the level of service provided.

Individual comments included

"I'm happy here,I'm fine"

"The staff are very nice".

Relatives interviewed said that they were pleased with the care provided.

Individual comments included

"The staff are lovely; my husband is well cared for here".

Health and social care professionals told us that they were satisfied with the level of care and support staff provided to people and that the levels of care and the general environment of Haythorne Place have improved over the last 6 months.

Since our last inspection in January 2011, the services management and staff have worked towards meeting Compliance and Improvement actions that we issued at that time. Our concerns related to the poor environment and some care issues that meant the service was not meeting peoples health and welfare needs. The service has provided us with an improvement plan and worked towards meeting the essential standards and achieving/maintaining compliance.

Staff have received privacy and dignity training and further infection control training.This training and other measures put in place by the service has had a positive affect on people�s outcomes.

Overall, people's care and welfare was protected by the care planning systems and risk assessments in place.

Overall, we found that people were happy living at Haythorne Place and were supported by adequate numbers of suitably skilled and committed staff.