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Homer Lodge Care Centre Good

We are carrying out a review of quality at Homer Lodge Care Centre. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 7 February 2014
Date of Publication: 8 March 2014
Inspection Report published 08 March 2014 PDF

Overview

Inspection carried out on 7 February 2014

During a routine inspection

During our inspection on 07 February 2014, we spoke with six people living in the home and five relatives or friends who were in the home at the time. Everyone we spoke with said they were very happy with the care and support they received and told us that staff were very good. One person told us: "The staff are very nice".

People who lived at Homer Lodge Care Centre were treated with dignity and respect. One person said: "They check me but close the doors so that I have my dignity".

We checked care plans and risk assessments but found the information was not person centred and did not provide the detailed guidance necessary for staff to ensure people�s care and support needs were met.

Prescribed medication for some people was not available in the home, which meant people's health care needs were not met.

Staff we spoke with said they felt there were enough staff available to meet people's needs most of the time, but when sickness and holiday cover was needed it meant staff worked long hours. They all said they had received the training they needed to ensure people's care needs could be met.

There was a complaints system in place to ensure people could raise concerns and that they would be dealt with appropriately.