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Archived: Rubery Court

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Inspection report

Date of Inspection: 15 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF | 87.26 KB

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who represent the interests of people who use services, talked with carers and / or family members, talked with staff and talked with stakeholders.

Our judgement

People who used the service were having their medication at times they need them and in a safe way.

Reasons for our judgement

We had concerns at our previous inspection about the management of medication. We looked to see if improvements had been made.

We saw that medication was stored correctly in a locked cupboard in a locked room. The senior member of staff had the key and administered the medication. We saw that controlled medication was stored and administered according to the procedures with two staff signatures. We checked that medication administration records (MAR) were signed and saw that there were no gaps in recordings.

Each person that used the service had a medication action plan clearly stating how they liked to have their medication. The action plan had a photograph of the person to ensure staff knew who to administer the medication to. Some people that used the service had a letter from their GP stating in which way it would be best for that person to have their medication administered. We saw that side effects of the medications were clearly identified within the plan. This meant that staff would be aware if people had any symptoms of side effects and seek medical advice.

We observed the senior member of staff administer medication following the individual action plans. They told us they had received appropriate training to administer medication. They wore a tabard clearly stating they were administering medication and that they were not to be disturbed. This meant there would be a reduced risk of mistakes being made.