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St Christopher's Residential Home Good

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Inspection report

Date of Inspection: 3 January 2014
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF

Overview

Inspection carried out on 3 January 2014

During a routine inspection

We spent a day at St Christopher�s Residential Home. We spoke with four people who lived there, four visiting relatives, three of the care staff and the two provider�s, one of whom is the registered manager. We looked at care plans and records for the people we spoke with.

People�s descriptions to us of the care they received matched the contents of their care plans. People told us staff were attentive to health needs and communicated well. Records showed GP visits to the home were requested promptly in response to health concerns.

All people we spoke with considered the home a safe place to live. Staff were clear about indicators of possible abuse, and their responsibilities should they identify any concerns about people�s safety.

Medicines were safely stored and were administered only by staff who had been trained in safe handling of medicines.

There was an appropriate system for checking that prospective staff were suitable for working with vulnerable people. Newly appointed staff received an induction followed by time shadowing experienced staff before starting to work on their own. This was to enable them to develop confidence and for people living in the home to get to know them.

The provider communicated with people in the home both informally and through meetings. An annual quality survey of people in the home and visitors showed high levels of satisfaction. People saw management as approachable. We saw they were responsive to good practice guidance and to individual comments and preferences.