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Orchid Lawns Requires improvement

All reports

Inspection report

Date of Inspection: 25 June 2013
Date of Publication: 18 July 2013
Inspection Report published 18 July 2013 PDF

Overview

Inspection carried out on 25 June 2013

During an inspection looking at part of the service

We visited Orchid Lawns on 25 June 2013, to review improvements within the home following the enforcement action we took against the provider in April 2013. On arrival at our last inspection, we had found there were insufficient staff available to protect the health and well-being of people at Orchid Lawns, because two of the three staff on duty were asleep. On this visit, we were made aware that some staff changes had been made to address this incident. We looked at the staff rota and found that the ratio of staff was appropriate to meet the needs of people.

During our last inspection, we found that although people's personal preferences for daily living had been detailed within the records, these were not always considered when care was delivered. Therefore to ensure this took place, we observed the engagement and interactions between staff and people who used the service. We found these were achieved in a relaxed and calm manner. Staff considered people�s choices, took their time to explain what they were going to do and respected people�s decisions. Staff were observed to be attentive to the needs of people and could tell us about individual likes, dislikes and preferences within people�s daily routines.

Staff told us that since our last visit, the home had made improvements which had benefitted people. We found that all care staff on duty had been provided with training to use the bath equipment safely and effectively.