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Orchid Lawns Requires improvement

All reports

Inspection report

Date of Inspection: 13 March 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF

Overview

Inspection carried out on 13 March 2012

During an inspection looking at part of the service

When we visited Orchid Lawns on 13 March 2012 we noted that everyone living at the home, had conditions which affected their cognitive functioning. This meant that their ability to communicate with, and understand us was very limited. We observed that people looked content and comfortable, and where they required attention and support this was recognised and addressed by staff. However the shortage of staff on the day of our visit meant that there was sometimes a delay in responding to people�s needs.

We saw staff interacting with people in a positive way and observed a number of different activities being delivered very effectively during the course of the day.

There was a continuous flow of visitors at Orchid Lawns at the time of our visit, and we spoke with several of them. All were complimentary about the care people received in this home, and they spoke highly of the staff in general. However some commented on how low staff moral had been over recent weeks. They indicated that this had had a negative impact on the atmosphere in the home.