• Hospital
  • Independent hospital

Enfield Alliance MRI Centre

Overall: Good read more about inspection ratings

Chase Farm Hospital, The Ridgeway, Enfield, Middlesex, EN2 8JL (020) 8363 4907

Provided and run by:
Alliance Medical Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Enfield Alliance MRI Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Enfield Alliance MRI Centre, you can give feedback on this service.

17 February 2022

During a routine inspection

This was the first time we have rated this location. We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people and took account of patients’ individual needs. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

  • Not all staff had completed their mandatory training.
  • It was not always clear how patients could make complaints or raise concerns to the service.

23 October 2013

During a routine inspection

There was a comprehensive range of safety checks and other measures that ensured the care and safety of patients. Patients were involved in making choices related to their examination. The service was well structured to deliver a range of relevant and suitable information at all stages and to ensure consent to treatment. We observed that patients were treated with sensitivity and respect, allowing for discussion and questions about their scan. Procedures were in place to manage any clinical emergencies, along with appropriate fire safety precautions.

There was a good system of feedback from those using the service to monitor quality and allow for suggested improvements.

Patients were protected from unsafe or unsuitable equipment as the provider had thorough and well documented maintenance systems and checks for the scanner.

Staff received appropriate training on induction and on-going supervision as needed. There was a regular system of appraisal and mandatory learning updates for all staff.

24 January 2013

During a routine inspection

We reviewed records and spoke to staff.We reviewed maintenance and repair documents for the scan machine.We spoke to one person who used the service.

We reviewed consent forms signed by people who use the services. We were told by staff that these forms were signed before people who use service received treatment.We were told by staff that care and treatment was delivered according to the patient's wishes.

People were protected from unsafe or unsuitable equipment as the provider had equipment that was fit for purpose and properly maintained.

We spoke to one person who uses the service who told us that their needs were assessed and treatment was planned and delivered in line with the individual care.They also told us that they were aware of the complaints procedure. The provider had an effective complaints procedure.

The provider failed to give us notice in writing when the registered person ceased to carry on or manage the regulated activity.