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Archived: Dimensions - 199 Doseley Road

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Inspection report

Date of Inspection: 6 April 2011
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

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People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

Our judgement

People living at 199 Doseley Road can be confident that their records are accurate, up-to-date and confidential. This ensures the privacy of the person while enabling staff to provide continuity of care.

User experience

We did not speak directly to people who use the service about records

Other evidence

Records seen on the day of our site visit were well organised, very detailed and up to date. All care records have been recently reviewed and updated with the involvement of family, health and social care professionals as appropriate and as a result provide up to date information about how to meet people care and support needs safely and effectively.

Records were available to staff as required. Records were seen stored securely in the office when not in use.