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Archived: Dimensions - 199 Doseley Road

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Inspection report

Date of Inspection: 6 April 2011
Date of Publication: 27 May 2011
Inspection Report published 27 May 2011 PDF

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People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

People using this service experience safe and appropriate care, treatment and support that meets their needs.

User experience

People living at 199 Doseley Road are currently enjoying a good quality of life, taking part in activities of their choice and being supported safely and competently. During our visit people were seen to be happy and welcoming. People were being supported discreetly and sensitively. From observations and discussions with staff it was evident that they were very aware of people’s individual care and support needs and were confident to meet them.

Other evidence

Relative and social care professionals who spoke with us said that the home was currently meeting peoples care and support needs well. We were told that care plans and risk assessments to support people safely had all been reviewed and updated with the full involvement of relatives, staff and health and social care professionals. Staff told us that they thought that care plans were good, enabling them to meet people’s needs in ways that people prefer. One staff member said that, “People feel a lot happier at the moment, partly due to the good and varied staff team who are very experienced”. Relatives and other agencies supported this comment.