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Inspection report

Date of Inspection: 14 December 2012
Date of Publication: 12 January 2013
Inspection Report published 12 January 2013 PDF

Overview

Inspection carried out on 14 December 2012

During a routine inspection

During our inspection we looked at care records and the homes duty rota. We did this to confirm people were well supported and staffing levels were sufficient to meet people�s needs. We also spoke with people staying at the home, a visiting relative, several staff members and the manager. The people we spoke with said they were receiving safe and appropriate care which was meeting their needs. They told us the staff were polite, caring and professional when undertaking their work. Comments received included:

�The care provided here is absolutely brilliant. I am convinced my mum wouldn�t still be with us if she hadn�t moved into the home. I have no worries about her care. I am always updated about her welfare whenever I visit�.

�Always plenty of staff around, you never have to go looking for them. I find them all very friendly and caring people�.

�This is a very good home. When I moved in I asked them to help me and they have. I can�t find fault with anything. The care is excellent, the food is good and we have regular entertainment�.