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Inspection report

Date of Inspection: 4 July 2013
Date of Publication: 23 July 2013
Inspection Report published 23 July 2013 PDF

Overview

Inspection carried out on 4 July 2013

During a routine inspection

There were 14 people living at the home at the time of our inspection. We spoke with 3 people, three staff and the manager. We walked around the home and observed how people were being supported.

All of the people spoken with told us they liked living at the home. One person said "it is nice here, there is a relaxed atmosphere, and it is normal, I feel comfortable here". Another person told us, "I love it here, we choose how we spend our day, and the staff support us when we need them to."

People told us that staff respected their privacy and dignity and that they were given choices about their care. This meant people were involved in their care.

Staff spoken to were able to tell us about people's needs and records seen confirmed the that staff were knowledgeable about the people they cared for. We saw positive interactions between staff and people that lived at the home. This meant staff had the information to support people and meet their needs.

People told us they felt safe living at the home. We found that staff were clear about the action to take should they become aware of an allegation of abuse in the home.

Staff spoken with told us they felt supported by the manager, and have regular training opportunities.

There were systems in place to monitor how the home was run, to ensure people received a quality service.