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Ashwood Lodge Care Home Good

All reports

Inspection report

Date of Inspection: 21 February 2012
Date of Publication: 23 March 2012
Inspection Report published 23 March 2012 PDF

Overview

Inspection carried out on 21 February 2012

During an inspection looking at part of the service

A person we spoke with made positive comments about the staff who helped and supported them. They said, "The staff are very good, nothing is too much trouble." They said they were satisfied with everything at Ashwood Lodge and could not think of any improvements.

A relative we spoke with told us that they could not have asked for their relatives to have been better cared for. They said, "The staff have been marvellous, they are polite and respectful and so lovely."; "We have been kept well informed, if there are changes we are telephoned straight away." and "The manager is very helpful and supportive; they think of everything, they always have time to listen."