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Inspection report

Date of Inspection: 12 January 2012
Date of Publication: 8 February 2012
Inspection Report published 8 February 2012 PDF

Overview

Inspection carried out on 12 January 2012

During a routine inspection

People told us that they were happy with the service being provided by staff at Richford Gate. They told us they liked the food and that staff were very helpful and friendly. We saw positive interactions between people who use the services and the staff and it was evident that staff know and understand the needs of the people who use the service.

We were told that if for any reason people were not happy about anything in their home, they would report it to staff.