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Wantage Nursing Home Requires improvement

We are carrying out a review of quality at Wantage Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 19 November 2013
Date of Publication: 20 December 2013
Inspection Report published 20 December 2013 PDF

Overview

Inspection carried out on 19 November 2013

During an inspection looking at part of the service

We spoke with nine people and two people's relatives. We also spoke with six care workers and one nurse. At the time of our inspection there were 46 people at the home.

We looked at six people�s care files and saw that people�s needs were assessed and care and treatment was planned and delivered in line with their individual care plan. For example, where people were at risk of falls, risk assessments were alongside care plans to ensure peoples safety. During our SOFI we observed that people with dementia benefited from meaningful engagement and were being supported in line with their care plans.

We found that a number of choices were offered at mealtimes, which included a vegetarian option. People�s dietary requirements were also well known to staff and recorded clearly in peoples files. People and their relatives were complimentary about the food and drink people were provided. One person told us, �I am eating good food and I weigh what I should, you can�t ask much more than that can you�.

People and people�s relatives we spoke with told us they felt able to raise concerns. One relative told us, �they are very approachable and interested in what we have to say�. We observed the manager and senior management were regularly auditing the safety and quality of their service and acting upon their findings. For example, where people had requested more day trips this had been arranged and where relatives requested a list of staff supporting their relatives in the home this was done.

People were protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were maintained and kept securely. Records we asked to see could also be located promptly.