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Wantage Nursing Home Requires improvement

We are carrying out a review of quality at Wantage Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 25 June 2013
Date of Publication: 13 September 2013
Inspection Report published 13 September 2013 PDF

Overview

Inspection carried out on 25 June 2013

During a routine inspection

People told us they were always treated with respect by all care workers. We observed care workers knocking on doors and waiting to be invited in and we observed people being given a choice and time to respond. One person told us "the staff are very respectful of my cultural and religious needs and are very sensitive when attending to my personal care". Another person told us "I'm pleased with the carers that I have"

We looked at seven care files including care plans, risk assessments and daily records. All were signed and dated by the person or their relative. Where a person was unable to give consent then a best interest meeting had taken place and had been documented.

We observed people being assisted to eat their lunch in both dining rooms and some people eating in their rooms. The home had protected mealtimes, so all staff were available to assist people with their meals. We observed nursing and care workers assisting people in a discreet and dignified manner.

The provider did not have suitable systems in place to assess and monitor the quality of service that people received. There was a risk that people would be exposed to poor care due to lack of monitoring. The provider did not protect people from the risk of unsafe or inappropriate care and treatment because accurate and appropriate records were not maintained.

The home was non compliance in relation to safeguarding, assessing quality and notifications as well as some records.