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Wantage Nursing Home Requires improvement

We are carrying out a review of quality at Wantage Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 15 March 2013
Date of Publication: 18 April 2013
Inspection Report published 18 April 2013 PDF

Overview

Inspection carried out on 15 March 2013

During an inspection looking at part of the service

We previously inspected Wantage Nursing Home in October 2012 and found them non compliant with two outcomes. Since then the manager and deputy had both left the home. The new manager started work in December 2012 and the new deputy manager, in March 2013.

When we inspected this time to monitor the home�s progress towards becoming compliant, we found that progress had been made in some areas but the provider was still non compliant with both outcomes.

Limited progress had been made in bringing care plans and related records up to an acceptable standard. The views and wishes of people in the home and their representatives were still not sufficiently integrated into care plans. The pace of improvement had been very slow despite ongoing monitoring by the provider. We saw from files that people�s identified needs were not always recorded and if recorded, were not always effectively met. There was limited evidence of coordination between risk assessments identified needs and care plans. Some care records were not consistently completed.

Improvements had been made in the level of activities provided with the appointment of additional activities staff.

Feedback from people in the home and relatives remained negative about staffing levels, communication and morale. Staffing levels had improved with recent recruitment. However, the provider had yet to complete a dependency assessment to identify appropriate staffing levels. Staff morale and communication issues remained.