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Archived: St George's Nursing Home Requires improvement

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Inspection report

Date of Inspection: 13 May 2013
Date of Publication: 14 June 2013
Inspection Report published 14 June 2013 PDF

Overview

Inspection carried out on 13 May 2013

During a routine inspection

Following our inspection on 3 December 2012, we made compliance actions as we had a number of concerns. These were mainly about the accuracy of reflecting people's needs within their care plans at all times. We also had concerns over cross infection risks to people living at the home due to staff practices. We had also issued a warning notice as we found that people were not fully protected against the unsafe use of medicines.

At this inspection we found that progress had been made in all the outcome areas where we had previously had concerns and improvements had been made.

Our inspection was unannounced; no one knew we would be visiting. We spoke with five people and five staff, the manager and operational manager to find out their views about the service provided at the home.

The people who lived at the home we talked with were happy with the quality of the care provided. One person said: "They (staff) help me and all do it with a smile".

People told us staff treated them with respect and dignity. One person told us: "They (staff) are all nice to me".

We looked at the medicine administration records for seven people and how the service stored and managed medicines. We found that arrangements were in place to ensure that medicines were managed safely.

There were processes in place to monitor risks to the quality and safety of care. There was evidence that learning from incidents took place and appropriate changes made.