Archived: Field House

Updated 23 May 2017

We undertook an unannounced focused inspection of Field House on 10 April 2017. This inspection to follow up concerns raised to us with regard to the safety of the people living at the service. We inspected the service against two of the five questions we ask about services: Is the service safe and is the service well led?

The inspection was carried out by one inspector.

Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. We also contacted commissioners (who fund the care for some people) of the service and asked them for their views.

During our inspection we spoke with one person who used the service, two members of care staff, and the home manager. We carried out observations of the service and toured the building. We looked at the care plans of two people and asked to view a range of other records relating to the running of the service, such as audits and maintenance records.

Updated 23 May 2017

This inspection took place on 10 April 2017 and was an unannounced focused inspection to follow up concerns raised to us with regard to the safety of the people living at the service. Field House provides accommodation and personal care for up to 12 people who live with a learning difficulty. On the day of our inspection six people were using the service.

At previous inspections we found the provider to be in breach of a number of regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014. Our inspection focused on those regulations specific to the concerns which were raised to us. As a result we did not follow up on the breach of Regulation 19 of the Health and Social care Act 2008 (Regulated Activities) Regulation 2014.

The service did not have a registered manager in place at the time of our inspection and has not had one since the service was registered with the Care Quality Commission in 2010. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our inspection focused on the environmental and personal safety of the people who lived in the home following serious water damage to the property and whether the provider had met the legal requirements in protecting people from unnecessary risk.

We found people were not protected from risks to their safety as the provider had not assessed the risks which had occurred as a result of a significant leak and damage to the premises.

There was a lack of regular maintenance of the building which had led to areas of the home and the fixtures and fittings being in poor repair. There was a lack of environmental audits which would have highlighted these shortcomings and possibly prevent the subsequent damage to the property. The provider showed a lack of oversight in regard the safety of the people who lived at the service and was slow to respond and support staff in times of crisis.

The provider did not fulfil their legal responsibilities to inform us of significant events that affected the safe running of the service.