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Archived: 229 Mitcham Lane Limited - 99 Sunnyhill Road Good

All reports

Inspection report

Date of Inspection: 27 December 2012
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF | 88.18 KB


Inspection carried out on 27 December 2012

During a routine inspection

We spoke with two of the three people using the service. They told us this care service suited their needs and they were happy living in a house that was homely and non institutional.

A person who recently moved in to the home told us they found the placement was comfortable and staff easy to speak to.

A person spoken with said "The place is friendly and I am at ease using the kitchen and going out in the local community".

A stakeholder spoken with said "Some people placed at the home made good progress and had not needed hospital readmission; they accepted the support provided by staff and developed more practical skills".

A mental health professional told us of persons using the service receiving support that was appropriate to their needs and as a result had successfully achieved compliance with prescribed medication.

We found many positive aspects of the service however there were shortfalls in three essential standards. The interior of the premises was displaying signs of wear and tear and this detracted from the comfortable environment. The provider had not developed an effective quality monitoring system to evaluate and improve the quality of the service and records were not well maintained and to the standards required.