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Inspection report

Date of Inspection: 19, 26 September 2012
Date of Publication: 27 October 2012
Inspection Report published 27 October 2012 PDF

Overview

Inspection carried out on 19, 26 September 2012

During a routine inspection

When we visited we met the manager and five of the staff. We spoke to three people who had used the service recently and we got feedback from the relatives of two people. We found that people were supported during the standard six week stay in promoting their independence and regaining their skills and confidence. One person told us, �I thought the care was very good, I was given choices and encouraged to make my own breakfast�.

Appropriate referrals had been made to health professionals and the service was cooperating with other agencies to help people plan for the future. The physiotherapist had left in June 2012 and had not been replaced. There was no occupational therapy input available at the time of our visit.

At our visit on 19 September the pharmacy inspector found that some improvements were needed in how medicines were managed in the service to help protect people.

The people we spoke to told us they felt able to raise any concern during their stay with the staff or manager. The staff we spoke to were experienced and knowledgeable about the service and its aims to get people back home. Suitable training and supervision arrangements were in place.