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Archived: Allied Healthcare Sawston

This service was previously registered at a different address - see old profile

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Inspection report

Date of Inspection: 22, 23 May 2013
Date of Publication: 26 June 2013
Inspection Report published 26 June 2013 PDF | 80.32 KB

Overview

Inspection carried out on 22, 23 May 2013

During a routine inspection

The inspection team was led by a CQC inspector joined by an Expert by Experience, who had personal experience of using or caring for someone who uses this type of service. We used telephone interviews and home visits to people who use the service and to their main carers (relatives or friends) to gain views about the service.

We visited and spoke with four people who use the service receiving care. We spoke with 11 other people on the phone. Two relatives also commented about the quality of service. One person told us, �I trust the carer to look after my husband, she has to stay over and I wouldn�t allow someone I didn�t trust to be in my house.� Another person said, �They encourage me to do as much as possible for myself.�

We checked the medication in the people�s homes we visited and found that the policy and procedure were followed. This ensured that people received their medication as prescribed and in a safe way.

Most people felt that staff were well trained and used their knowledge to deliver safe care for people. Staff spoken with confirmed that they received regular training and this was confirmed in the training records we saw. People we spoke with confirmed that the provider regularly checked their satisfaction with the quality of service.

We checked records, care plans, training and audits and both electronic and the hard copies, and all were up to date.