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Archived: Allied Healthcare Sawston

This service was previously registered at a different address - see old profile

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 30 November 2012
Date of Publication: 1 March 2013
Inspection Report published 1 March 2013 PDF

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We carried out a visit on 30 November 2012, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People’s privacy, dignity and independence were respected.

Reasons for our judgement

People who use the service understood the care and treatment choices available to them.

We spoke with eight people who received care and support from the agency and two relatives. People told us that they were involved in the reviewing and planning of their care and support needs. One person commented that, “The carers always ask me what I would like help with.” Another person told us that the carers made them feel “safe and confident.” Two relatives told us that they had observed care being provided to their family member in, “A respectful and unhurried way.”

We saw contracts in care plans, which people or their representatives had signed to show they agreed with the care and support that was to be provided.

We saw copies of care workers’ notes and reviews which evidenced peoples’ involvement and participation in the delivery of their support.