The Care Quality Commission

Archived: Barnsley Disability Services Limited

Joseph Exley House, Dean Street, Barnsley, South Yorkshire, S70 6EX (01226) 243111

Provided and run by:
Barnsley Disability Services Limited

Important: This service is now registered at a different address - see new profile

All Inspections

17 September 2012

During a routine inspection

We spoke with four people who used the service. They told us they were happy with the care provided and were involved with their care and support needs. Everyone we spoke with said their dignity was respected and they were getting the same care worker for each of their visits. People said that staff encouraged them to be as independent as possible. They also told us that they felt safe with the care worker and they would tell the care worker or contact the office if they were worried about anything.

We spoke with three relatives who told us they were aware of their relative's care plan and they were able to make changes or add to their care if they wished. They told us they were happy with the care, they were well looked after and staff understood the care needs of their relative. They said their relative's dignity was respected. The relatives confirmed they would talk to the manager if they had any concerns. They told us their relative felt safe.

Comments from people who used the service included

'I am very happy, I let them know what I want doing and they listen.'

'I am very happy with everyone.'

'I have no complaints, I am happy with the care they provide.'

'It's perfect.'

Comments from relatives included

'What I have seen they are doing the job right. My dad is happy so I am happy.'

'They treat my mum like a normal person and not like an old person.'

'Care is amazing and I know exactly who's coming and when.'

'Been spot on for the last three years.'