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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 29 August 2013
Inspection Report published 29 August 2013 PDF | 75.91 KB


Inspection carried out on 30 July 2013

During a routine inspection

During our visit we spoke in private with four of the people living at Redford Court and held a meeting with a further five people who lived there. We spoke with five members of staff individually and attended part of a meeting in which staff who held different roles discussed the support needs of some of the people living there.

People told us that they had received the support they had needed to meet their care and welfare needs and with their rehabilitation. This was confirmed in the care records we read and discussions we held with staff.

In addition to employing staff who held different professional qualifications, records showed that staff had worked with people living there and other professional’s to meet people’s needs and support them to plan for the future.

The people living at Redford Court told us that they had felt safe living there. They told us that they would have felt comfortable passing any concerns they had to staff and confident staff would support them with these.

We found that people had been provided with the equipment they had needed to support their mobility, personal care and independence. We found that checks had not been carried out on bed rails to ensure their safety. The provider dealt with this issue swiftly following our inspection.

People told us that they liked the staff team and had confidence that they were skilled in supporting them safely. Comments included, “I like them, we have a laugh”, and “I can talk to them.”