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Inspection report

Date of Inspection: 11 December 2012
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF | 80.47 KB

Overview

Inspection carried out on 11 December 2012

During a routine inspection

We spoke with people who told us they were “very happy” with the home and the level of care they received. One person told us they were “nice and happy” and another said “the staff can’t do enough for you."

People told us the food was “very, very good” and that they had a “good choice of food”. People said that they felt safe in the home and one person described the staff as “very kind and patient.”

We saw that the staff were supported by the provider through regular training and that staff were encouraged in their professional development.

The home had suitable systems to monitor the quality of the service provided and to assess and manage risks to the health, safety and welfare of people using the service and others.