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Archived: Wingfield Road

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Inspection report

Date of Inspection: 20 October 2011
Date of Publication: 28 November 2011
Inspection Report published 28 November 2011 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

People’s care and support needs are being met through detailed assessment and care planning.

Overall, we found that Wingfield Road was meeting this essential standard.

User experience

People’s care plans were very detailed and set out how people were supported to live independently. People were encouraged to be independent with personal care. The pictorial daily report sheets identified different areas of people’s care and support need, for example, personal care routines, medicines, activities, household tasks, food intake and night time record. Positive outcomes, people’s progress and staff interventions were recorded in good detail.

Everyone had a pictorial health action plan, developed following an initial assessment. People’s medical history was taken into account. The plans identified how people expressed pain, with guidance on how to reduce or eliminate the pain. People were supported to attend medical appointments. The manager gave us an example where one person had successfully managed to improve their wellbeing and eliminate a condition, through support with changing habitual behaviours. The occupational therapist and speech and language therapist had assessed people’s sensory profile and given guidance in developing sensory plans. This meant that that some people could benefit from different activities, for example, different walking routes for different outcomes for the person, or experiencing different textures in foods.

The manager told us that as part of the steps to independence, medicine cabinets had been installed in people’s bedrooms. People would be encouraged to gradually take control of managing their medicines with staff support. The manager told us about the monitoring stages that she had developed to ensure that people would be supported to achieve this goal at their own pace.

The manager told us that she planned to meet with parents to discuss the Mental Capacity Act 2005, capacity, consent and access to advocates.

Other evidence

Both bedrooms on the ground floor were wheelchair accessible. Front and rear access was flat or via a ramp.

People had members of staff available at the times that they needed. We saw that people had a minimum of three members of staff on duty during the waking day. A member of staff was allocated to each floor with some members of staff allocated to work with people on a one to one basis during the waking day. At night there was a waking night staff and a member of staff sleeping in the building.