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Preston Private Requires improvement

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Inspection report

Date of Inspection: 10 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

We found that there was compliance with this outcome.

Procedures and staff awareness protect people who live at the home from abuse or the risk of any harm.

User experience

We spoke to people at the home about the way they are treated by staff and comments included, " They are very kind", also, I feel safe with the staff around the place".

Other evidence

Information from the PCA told us; staff have received training relating to 'Safeguarding of Vulnerable Adults'. Staff spoken to confirmed training has been provided and updated..

We spoke to staff who confirmed 'safeguarding adults' training had been provided by the manager and was ongoing. We asked staff about the procedures in place for dealing with reported allegations of abuse, they were clear what steps to take and who to report to so that people felt safe and protected. One staff member spoken to said, " Since we had a few problems the updated training has stated and things are better".

We spoke to Lancashire County Council Contracts, who had no concerns over the last few months in relation to safeguarding issues Which centred around the EMI unit of the home and have seen a marked improvement from the management and staff to take action to identify and prevent abuse from happening at the home.