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Preston Private Requires improvement

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Inspection report

Date of Inspection: 10 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

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Inspection carried out on 10 February 2011

During a routine inspection

It was clear from talking to people who live at the home that they are happy with the support they receive from caring, competent staff. Comments from people who live at the home included, �A lovely place to be�. Also, �Kind caring people�. We listened to staff who spoke positively about how the home is run and managed. Comments included, �Its much better now�. And, �The support from the management is very good�.

People felt that staff had the skills to care for them properly. �They are never too busy to help you�.

People who live at the home are made to feel encouraged to maintain their independence and one person told us �The staff try as much as possible for us to cope without any help, which makes me feel more independent�.