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Archived: Linden Lodge

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Inspection report

Date of Inspection: 17 May 2011
Date of Publication: 6 July 2011
Inspection Report published 6 July 2011 PDF

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People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

The home was in a reasonable state of repair. However areas of the home such as some bedrooms and communal areas, the utility room and kitchens were not appropriately decorated and refurbished. These areas of the home do not provide people with attractive suitable surroundings.

An improvement action has been made to maintain compliance in respect of this outcome area.

User experience

People who used the service said they were happy living in the home.

Other evidence

The premises were in a reasonable state of repair. However the paintwork and flooring in some bedrooms and communal areas of the home was in need of updating. The new manager and regional manager confirmed that there was a plan in place to remedy this.

Improvements were taking place and new beds and curtains for some of the people living in the home had been ordered. New equipment such as a fridge, freezer dishwasher, microwave and kitchen table had also been ordered for the kitchen. However the kitchen was not suitable as it was too small and poorly designed to meet the needs of the people living in the home. In the second kitchen/ utility room worktops are cracked and dated. The regional manager has confirmed that the management team were currently assessing how the environmental issues in the home could be resolved and was committed to putting them right. The management team were considering putting a new conservatory on the back of the home to increase the amount of space available to the people living in the home. The kitchen will also be redesigned and updated.

People had single bedrooms and these had been personalised with photographs and people’s own items of furniture.

Not all of the people living in the home were able to access all areas of the home that they needed to. A person was unable to use their en-suite shower as the design of the shower was not suitable to meet their specific needs. The manager had requested that the shower be converted into a wet room. A request has been made for occupational therapy to provide a full assessment of the person’s mobility needs. A discussion with the regional manager confirmed that would be made. This will improve the quality of life for the person living in the home.